Privacy Policy
We greatly value the trust you place in us,
which is why we adhere to the highest standards for secure transactions and the
protection of customer information. Please read the following statement to
understand our practices regarding information collection and dissemination.
Note: Our privacy policy may change at any
time without prior notice. To stay informed of any updates, please review this
policy regularly.
By visiting this Website, you agree to the
terms and conditions outlined in this Privacy Policy. If you do not agree,
please refrain from using or accessing our Website.
By using the Website, you explicitly consent
to our collection and disclosure of your personal information as described in
this Privacy Policy. This Privacy Policy is incorporated into and governed by
our Terms of Use.
Gathering Personally Identifiable
Information and Additional Data
When you use our Website, we gather and
retain the personal details you provide to ensure a secure, efficient, and
tailored experience. This enables us to offer services and features that align
with your needs and enhance your browsing safety and convenience. Moreover, we
collect pertinent personal information deemed necessary to fulfill these
objectives.
Typically, you can navigate the Website
anonymously without disclosing personal information. However, upon providing
such details, you cease to be anonymous to us. We clearly identify required and
optional fields, granting you the choice to abstain from providing information
by opting out of specific services or features. Tracking certain aspects of
your behavior on our Website allows us to conduct internal research on user
demographics, interests, and behavior, facilitating better user understanding,
protection, and service. This data is processed and analyzed collectively and
may encompass the URLs you accessed, your browser details, and your IP address.
To analyze webpage flow, gauge promotional
efficacy, and bolster trust and safety, we employ data collection tools like
"cookies" on select pages. These small files, stored on your hard
drive, aid in service provision, enabling features accessible solely through
them. They also reduce password input frequency during sessions and deliver
targeted information based on your interests. While most cookies are
session-based and automatically removed at session end, you can decline them
via your browser settings, though this may limit certain Website features and
necessitate more frequent password entries.
Moreover, you might encounter third-party
"cookies" or similar devices on specific Website pages, over which we
have no control.
In the event of a purchase, we gather
information regarding your buying behavior. Furthermore, when engaging in
transactions, we collect additional data such as billing addresses, payment
details, and tracking information.
If you opt to post messages or leave feedback
on message boards or other areas, we retain such information for dispute
resolution, customer support, and troubleshooting purposes as permitted by law.
Correspondence like emails or letters sent to
us, or information provided by other users or third parties about your
activities, may also be collected and stored in a dedicated file.
Upon creating a free account, we collect
personally identifiable information like email addresses and names. While
certain Website sections permit browsing without registration, activities such
as placing orders necessitate registration. We may utilize your contact details
to send offers based on past orders and interests, as well as for post-sale
services to enhance our services based on your feedback.
Use of Profile Data or Information
We utilize personal information to fulfill
your service requests. If we use this information for marketing purposes,
you'll have the option to opt out. Additionally, we employ your personal data
for various purposes such as resolving disputes, troubleshooting issues,
ensuring a safe service, processing payments, gauging consumer interest in our
offerings, updating you on online and offline promotions, tailoring your
experience, safeguarding against errors, fraud, and criminal activity,
enforcing our terms and conditions, and any other purposes specified during
collection.
As part of our ongoing efforts to enhance our
products and services, we gather and analyze demographic and profile data
related to user activity on our website.
We utilize IP addresses to diagnose server
problems and manage our website. Your IP address aids in identifying you and
providing broad demographic insights.
Occasionally, we may request your
participation in optional online surveys, which may collect contact and
demographic details like zip code, age, or income level. This information is
utilized to personalize your website experience, offer content aligned with
your interests, and tailor content presentation based on your preferences.
Cookies
Cookies are small pieces of data stored by
web servers on web browsers, enabling browsers to recall user-specific
information. We employ both permanent and temporary cookies on your computer's
hard drive. These cookies do not contain any personally identifiable
information.
Sharing of Personal Information
We may disclose personal information to our
various corporate entities and affiliates to aid in the detection and
prevention of identity theft, fraud, and other potentially illegal activities;
to link related or multiple accounts to prevent misuse of our services; and to
facilitate joint or co-branded services that you request where such services
are provided by more than one corporate entity. These entities and affiliates
are not permitted to market to you as a result of such sharing unless you
explicitly opt-in.
We may release personal information if
mandated by law or in the good faith belief that such disclosure is reasonably
necessary to comply with subpoenas, court orders, or other legal processes. We
may also disclose personal information to law enforcement agencies, third party
rights owners, or others in the good faith belief that such disclosure is
reasonably necessary to: enforce our Terms or Privacy Policy; address claims
that an advertisement, posting, or other content violates the rights of a third
party; or safeguard the rights, property, or personal safety of our users or
the general public.
We and our affiliates may share or sell some
or all of your personal information to another business entity in the event
that we (or our assets) are involved in a merger, acquisition, reorganization,
or restructuring of our business. Should such a transaction occur, the other
business entity (or the new combined entity) will be required to adhere to this
privacy policy with respect to your personal information.
Links to Other Sites
Our Website contains links to other websites
that may collect personally identifiable information about you.
www.lavenour.com is not responsible for the privacy practices or the content of
those linked websites.
Security Precautions
Our Website has robust security measures in
place to protect against the loss, misuse, and alteration of the information
under our control. Whenever you change or access your account information, we
provide the use of a secure server. Once your information is in our possession,
we adhere to stringent security guidelines to protect it against unauthorized
access.
Your Consent
By using the Website and/or by providing your
information, you consent to the collection and use of the information you
disclose on the Website in accordance with this Privacy Policy, including but
not limited to your consent for sharing your information as described in this
privacy policy.
If we decide to change our privacy policy, we
will post those changes on this page so that you are always informed about what
information we collect, how we use it, and under what circumstances we disclose
it.
Grievance Officer
In accordance with Information Technology Act
2000 and rules made there under, the name and contact details of the Grievance
Officer are provided below:
L AVENOUR LIFESTYLE PRIVATE LIMITED
Pipli Road, Kurukshetra, Haryana, India
Phone: +91
98175 50858
Email:
customercare@lavenour.com
Working Hours:
Mon to Sat (9:00 AM to 6:00 PM)
Questions?
Please contact us if you have any questions.
